This policy refers to the T.S. Bookshop, located at 234 Flinders Lane, Melbourne 3000. We respect your privacy and do not pass your information on to any third parties. Contact information is requested for the following purposes:
- To fulfil phone, online and email orders.
- To contact you regarding any order placed with the T.S. Bookshop.
- To forward information and notifications of events, newsletters and products as agreed by you through subscription.
We use eWAY to process our online orders. Operating since 1998, eWAY is a Level 1 PCI DSS compliant service provider. It is an authorised third party processor for Australia’s major banks. EWAY does not share your financial details with the T.S. Bookshop.
We use Australia Post for deliveries locally and internationally. Please refer to its General Terms and Conditions.
On registering your parcel with Australia Post, T.S. Bookshop will forward your tracking number to the email address provided by you.
Refunds are provided within 14 days of the date of purchase if an item is faulty or has been incorrectly supplied. We require the item to be returned in its original condition. Proof of purchase must be provided.
If you have any queries regarding the information above please contact us:
- Phone: 03 9650 3955
- Email: firstname.lastname@example.org